In a week where the question of qualitative evolution and adaption was a key feature of ESOMAR’s Global Qualitative conference, Neil McPhee draws from 45 years experience in fieldwork, to look at the past, present and future, and asks are we moving too fast?
Peter Harris Research is undoubtedly in a dramatic stage of unrest. Market forces like ‘generation flux’ and the advent of the ’sharing economy’ are challenging traditional customer research to evolve. While uncomfortable and complicated for researchers to do, it is also an incredible opportunity to improve the industry’s overall reputation and importance. From talking to […]