by Kathy Frankovic, former director of surveys at CBS News and a member of ESOMAR’s Professional Standards Committee
Election polling is the most visible part of market, opinion and social research. It carries the heavy burden for getting things right, but its previous successes have also brought high and perhaps unearned expectations for its accuracy. This year, and the U.S. presidential election in particular, provides a good example of what happens when people forget the limitations of polls, that sampling and non-response may matter, and that ascribing too much precision to polling estimates in times of change can make pundits and journalists look as silly as the pollsters they berate.
By Reg Baker
As our profession evolves into new practices, then so must our ICC/ESOMAR International Code on Market and Social Research. As the ICC/ESOMAR Code is of vital importance to our profession, all ESOMAR members can vote on it in a Referendum, which will be open until 31 October 2016. In this article, Reg Baker, who was part of the project team revising the ICC/ESOMAR Code, addresses one of concerns that came to light in the revision process.
Thus far, the newly revised version of the ICC/ESOMAR Code has been mostly well received by ESOMAR members with one notable exception: use of the word data subject in place of respondent. As one member queried, “What’s that all about?”