By Finn Raben
Over the weekend the New York Times and Observer newspapers reported that data mining and analysis company Cambridge Analytica, a company that had been employed with considerable success by Donald Trump in the 2016 US presidential campaign, had illegally harvested 50 million Facebook profiles in order to build a powerful software program to predict and influence choices at the ballot box. The Observer reports that data was collected via a digital app on the Facebook platform where hundreds of thousands of users were paid to take a personality test and agreed to have their data collected for academic use. However, the app also collected the information of the test-takers’ Facebook friends.
By Stephanie Alaimo
Relating to our consumers – who we can sometimes forget to regard as People – emerged as an important theme in Monday’s presentations. Taken together, the following presentations argue that generating greater empathy, which requires more authentic interactions with our research subjects, should be one of our most important goals as market researchers.
By Victoria Zagorsky
The journey to market research transformation became the key theme of ESOMAR MENAP Forum 2016. While ESOMAR MENAP 2015 presentations showcased powerful transformational concepts, this year the focus shifted to the applications of innovative practices in the Middle East, North Africa and Pakistan region. It was a highly practical forum with many interesting examples of innovative research practices being successfully applied in the region. At the same time, it was both an inspirational and insightful event providing a greater understanding of where the market research industry is heading and how to get closer to consumer understanding.