An insightful case study on how telecommunications business Orange made digital research work for them.
Deep learning and artificial intelligence are disrupting as well as enriching research and analytics. We go to tech-pioneering North America and ask some of the industry’s frontrunners how will this affect research and what is needed to create the next paradigm of knowledge based consumer insights?
By Christoph Welter
This year at the Best of ESOMAR-Germany meetup, we measured the pulse of the industry at what seems to be one of the most hotly contested metrics these days: Trust! In four talks that scrutinized the topic from different perspectives, we talked about surveys and all manner of interview techniques, about participants, about clients and about the wider public – so how is research doing, and how can we regain some of the trust that we seem to be losing?